Product Operations Analyst – London

We’re looking for a Product Operations Analyst to join our team in London. As a hybrid role, you’ll work remotely on Monday and Friday and be responsible for analyzing data, gathering insights, and working closely with stakeholders to gather requirements and prioritize feature enhancements.

Requirements

• Analyze data and gather insights to identify trends, patterns, and opportunities for enhancing functionality and user experience
• Participate in customer meetings to identify customer requirements and pain points to scope new features and improvements
• Work closely with stakeholders to gather requirements, prioritize feature enhancements, and translate customer needs into actionable product requirements
• Conduct periodic check-in meetings with customers and guide them through the product to ensure better understanding and ease of use
• Identify process gaps and propose innovative solutions to optimize operational efficiency and effectiveness
• Collaborate with engineering teams to drive product enhancements, bug fixes, and ensure timely delivery of product updates
• Monitor key performance indicators (KPIs) to assess the success and impact of product operations, making data-driven recommendations for improvement
• Continuously evaluate user feedback, conduct user research, and incorporate insights to enhance the product’s usability and customer satisfaction

Benefits

• Get equity from day 1 at a Y Combinator startup
• Do something meaningful; help stop human trafficking, money laundering, and terrorism financing
• Work alongside a highly competent, top-tier team, including professionals from Y Combinator, ex AWS, Twilio, and Palantir
• Great career development opportunities in a fast-growing early-stage startup
• Enjoy a low-bureaucracy environment, minimal meetings, and an asynchronous communications culture
• Experience an international work culture in a flat linkorganizational structure