Flock is hiring a Technical Account Manager to lead the technical support for a strategic, high-touch account. The role involves configuring, training, and supporting the customer’s hardware and software suite, as well as driving proactive improvements and escalating risks.
Requirements
- 5+ years of experience in a technical customer-facing role
- Demonstrated ownership of complex enterprise or strategic accounts
- Strong hands-on experience delivering training to large groups
- Excellent cross-functional communication
- Bias toward ownership and willingness to travel up to ~60%
Benefits
- Flexible PTO
- Fully-paid health benefits plan
- 12 weeks of 100% paid parental leave
- Fertility & Family Benefits
- Spring Health
- Caregiver Support
- Carta Tax Advisor
- WFH Stipend
- Productivity Stipend
- Home Office Stipend
To apply for this job please visit jobs.ashbyhq.com.
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