Customer Data Analyst

Role Overview

The Customer Data Analyst will help accelerate Foodies’ journey towards becoming New Zealand’s most customer-led retailer by transforming complex data into actionable customer insights. The role will involve working with data from across the business and external partners to identify customer trends, behaviours, and opportunities that inform strategy and deliver commercial outcomes.

What You Will Do

Key responsibilities include delivering customer insights, marketing intelligence, and data-driven recommendations that support business priorities, analysing customer behaviour to identify opportunities for improved engagement and customer outcomes, and creating dashboards, reports, and visualisations that bring data to life.

Why It Might Be a Fit

The ideal candidate will be naturally curious, analytical, and customer-focused, with a talent for turning data into meaningful insights and business outcomes. They will enjoy solving problems, identifying opportunities, and helping others understand the story behind the data.

Requirements

• Experience in customer analytics, insights, business intelligence, research, or a similar analytical role
• Strong analytical skills with the ability to identify trends, patterns, and opportunities
• Highly proficient using Tableau
• Strong Big Query, SQL, or other scripting languages
• Excellent communication and stakeholder management skills, with the ability to translate complex information into clear, actionable insights
• A collaborative approach and the confidence to work across a range of teams and stakeholders

Benefits

• Free carparking
• Onsite café with subsidised meals, mini mart, 5% discount at our retail stores
• Flexible working options, a day off on your birthday
• Inhouse learning and development courses, flu vaccinations, and social network groups (we call them Tribes)

Tagged as: Data Analysis