Fora is seeking a Senior Manager, Product Operations to drive the next evolution of our Product Ops organization. This highly visible role will serve as a force multiplier across Product, Support, Engineering, and BizOps—owning the strategy and execution of operational systems that ensure our customer experience and internal processes scale efficiently.
Requirements
- 5–8+ years in Product Operations, Technical Operations, Business Operations or a similar role at a high-growth tech company
- Proven ability to design and implement operational systems and cross-functional programs from the ground up
- Experience managing or working with support tooling like Intercom, Zendesk, or similar platforms
- Familiarity with AI tools, automation systems, or operationalizing ML outputs
- Strong analytical skills; able to build dashboards, measure KPIs, and use data to drive improvements
- Demonstrated ownership of product readiness and launch orchestration
- Excellent documentation and cross-functional communication skills
- Experience with tools like Jira, Confluence, and other project/content management systems
- High ownership mentality with a proactive, structured, and resourceful approach
Benefits
- Unlimited vacation
- Health Insurance (including an option completely covered by Fora HQ)
- Dental & Vision Insurance
- Wellhub Memberships
- 401k plan with company match
- Commuter Benefits
- Supplemental Life Insurance
- Stock Options
To apply for this job please visit www.foratravel.com.
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