Customer Enablement Manager, Ford Pro Solutions

Hybrid Full TimeMelbourne, Victoria, AustraliaFord

Role Overview

The Customer Enablement Manager will act as a critical extension of the leadership team, driving the execution of Ford Pro Solutions, expansion, and managing operations across Rest of World (ROW) markets. This role focuses on robust project management, operational excellence, and local market enablement.

What You Will Do

The responsibilities include leading day-to-day project management of ROW market expansion initiatives, integrating sales and operations processes, leveraging deep Salesforce expertise, and serving as a champion for fleet customers.

Why It Might Be a Fit

The ideal candidate will have a strong understanding of FPI global sales and operations processes, advanced Salesforce expertise, and a customer-focused approach to drive growth and success in the role.

Requirements

  • Deep understanding of FPI global sales and operations processes
  • Advanced Salesforce expertise
  • Strong knowledge of fleet customer needs
  • Strong understanding of the Ford Pro Customer Operating model
  • Experience in project management, operational excellence, and local market enablement

Benefits

  • Discounted lease car options
  • Multiple Employee Resource Groups
  • Flexible Work Arrangements
  • Growth and development opportunities
  • Paid parental leave
  • Comprehensive Employee Assist Program
  • Wellness Programs
  • Paid volunteer days

To apply for this job please visit efds.fa.em5.oraclecloud.com.


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