Founding Customer Success Manager

We’re looking for a Founding CSM to guide Lovable users from first value to full adoption, building trusted relationships and helping customers ship faster.

Requirements

  • Experience in CS, account management, or solution consulting in SaaS or AI
  • Track record of driving adoption, renewals, and expansion across mid-market, enterprise, and strategic accounts
  • Strong communicator who blends empathy, business acumen, and technical curiosity
  • Ability to translate technical capabilities into clear business outcomes
  • Skilled at running onboarding, QBRs, and success plans with multiple stakeholders
  • Comfortable collaborating with Product, Sales, and Engineering to champion the customer voice
  • Comfortable with ambiguity and iteration in a fast-moving, high-growth environment
  • Bonus: experience supporting developer tools or AI-native products

Benefits

  • Competitive salary
  • Stock options
  • Flexible work hours
  • Professional development opportunities

To apply for this job please visit jobs.ashbyhq.com.

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