Founding Customer Success Manager

We’re hiring our first Customer Success Manager to own post-implementation success and long-term relationships with our customers. You’ll partner with leading SaaS platforms, fintechs, and payment providers to ensure they get maximum value from Coris, acting as their advocate and strategic partner.

Requirements

  • 4–7 years of experience in Customer Success / Account Management at a B2B SaaS or fintech company
  • Have worked with technical products (APIs, data platforms, risk/fraud tooling a plus)
  • Are comfortable leading executive conversations (Heads of Risk, Product, Payments)
  • Have experience driving renewals, expansions, and customer advocacy
  • Thrive in an early-stage environment: scrappy, adaptable, execution-oriented

Benefits

  • 401k Matching
  • Generous Paid Time Off
  • Retirement Plan
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance

To apply for this job please visit jobs.ashbyhq.com.

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