Deal Desk Manager

Role Overview

As a Deal Desk Manager at Genesys, you will own critical elements of deal strategy and governance, partnering with Sales leaders and account teams to structure agreements that balance customer value with Genesys financial and commercial objectives. You will serve as a trusted commercial advisor across Sales, Legal, Finance, Pricing, Revenue Operations, and other business functions, bringing informed judgment to pricing, non-standard terms, negotiations, and deal risk.

What You Will Do

Drive commercial strategy for medium to high-complexity SaaS transactions, influencing pricing, deal structure, contractual positioning, revenue quality, margin, and cash outcomes. Govern deal terms and approvals in Salesforce (SFDC), ensuring pricing, documentation, quotes, and contracts align with established financial policies and approval frameworks.

Why It Might Be a Fit

You will deepen your expertise in SaaS economics and complex commercial structures while influencing how Genesys improves deal execution and supports sustainable growth. Your commercial leadership will help Sales teams move with confidence, enable customers to reach successful agreements, and strengthen the processes that support long-term customer relationships.

Requirements

• Bachelor’s degree in Business, Finance, Economics, or a related field
• 8+ years of relevant professional experience in a SaaS environment
• Demonstrated experience supporting and negotiating small to medium, complex sales transactions
• Strong working knowledge of software pricing, discounting, value positioning, and revenue recognition fundamentals
• Advanced analytical and financial modeling skills
• Excellent written and verbal communication skills
• Deep working knowledge of Salesforce (SFDC) and Microsoft Office, particularly Excel
• Proven ability to manage multiple complex transactions simultaneously
• Demonstrated ability to operate effectively under pressure and make sound recommendations and decisions within defined authority

Benefits

• Medical, Dental, and Vision Insurance
• Telehealth coverage
• Flexible work schedules and work from home opportunities
• Development and career growth opportunities
• Open Time Off in addition to 10 paid holidays
• 401(k) matching program
• Adoption Assistance
• Fertility treatments

Tagged as: Deal Desk