Senior Billing Operations Analyst

Role Overview

As a Senior Billing Operations Analyst, you will serve as a subject matter expert and operational lead within billing function, owing complex manual billing processes, driving data accuracy through rigorous reconciliation, and leading initiatives that improve how we bill and recognize revenue across our product portfolio.

What You Will Do

Process end-to-end high-volume and non-standard billing arrangements across multiple entities, including custom enterprise contracts, mid-term amendments, usage-based fees, and multi-product bundles. Audit and reconcile billing data across Salesforce, internal systems, and Accounts Receivable ledgers to ensure 100% alignment between executed deal terms and customer invoicing.

Why It Might Be a Fit

You will operate independently, develop best practices, and serve as a trusted cross-functional partner across Sales, Success, RevOps, AR/Collections, and Finance.

Requirements

• 4+ years of hands-on experience in billing, accounts receivable, or revenue operations within a fast-paced environment.
• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field (or equivalent practical experience).
• Advanced Excel proficiency (pivot tables, XLOOKUP/VLOOKUP, dynamic reconciliation models, and data manipulation).
• Proven ability to perform month-over-month flux analysis, reconcile complex datasets, and pinpoint underlying operational root causes.
• Strong written and verbal communication skills with a track record of translating complex financial and technical details for non-finance partners.
• High level of self-direction and organization; comfortable prioritizing multiple competing deliverables under tight deadlines.