Value Insights Manager

Hybrid Full TimeAustin, Texas, United StatesGong

Gong is hiring a Value Insights Manager to join their Technical Value Engineering team. The role combines data engineering, analytics, and customer outcome measurement. The candidate will work with a rich B2B dataset to automate insights that drive outcome realization.

Requirements

  • Degree in Computer Science, Data Science, Business, or related field or equivalent practical experience
  • Highly skilled in SQL with hands-on experience in Snowflake (or similar cloud DW) and query optimization
  • Proficient with dbt for transformation, modeling, documentation, testing, and comfortable owning pipelines end-to-end
  • Experience with BI Tools (Tableau/Looker/Sisense) for data visualization and to translate complex data into actionable insights
  • Familiar with CI/CD for data workflows, version control systems (e.g., Git), and testing frameworks
  • Strong communicator who collaborates well with technical and non-technical stakeholders and can simplify complexity for executives
  • Proven ability to extract insights from sales/customer success data and connect product usage to business outcomes
  • Experience with CRM systems and tools (e.g., Salesforce)
  • Scripting ability in Python for automation and data processing
  • Familiarity with modern data stack tools such as Airflow, Fivetran, Looker, or Segment

Benefits

  • Medical, dental, and vision plans
  • Wellbeing Fund
  • Mental Health benefits
  • 401(k) program
  • Education & learning stipend
  • Flexible vacation time
  • Paid parental leave
  • Company-wide recharge days
  • Work from home stipend

To apply for this job please visit job-boards.greenhouse.io.

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