We’re looking for a Customer Success Manager to manage a portfolio of SMB customers globally and support growth opportunities with new European enterprise clients.
Requirements
- 5+ years of experience in Customer Success or similar roles in B2B SaaS
- Experience managing SMB or scaled customer portfolios is a strong advantage
- Experience with analytics or data platforms
- Strong organizational skills and ability to manage multiple customers effectively
- Proactive mindset, you identify issues early and take action
- Commercial awareness and ability to spot growth opportunities
- Clear and confident communicator across different audiences
- Team player who collaborates well across functions
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Tuition Reimbursement
- Relocation Assistance
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