Customer Experience Representative

Role Overview

This position is responsible for receiving customer orders, managing list price customers, and providing customer service to ensure outstanding customer service, loyalty, and retention.

What You Will Do

Manage call in orders, set up orders and dispatch material sales, recapture lost sales, and provide quotes and pricing as appropriate.

Why It Might Be a Fit

The ideal candidate will have experience in a customer-facing role, strong communication skills, and the ability to work in a team environment.

Requirements

• High school diploma or equivalent
• Experience in a customer-facing role desired
• MS Office intermediate to high level required
• Bilingual (Spanish Preferred)

Benefits

• Paid holidays
• Sick leave
• Medical
• Dental
• Vision
• Life insurance
• Disability insurance
• Flexible spending plans
• Musculoskeletal health program
• Mental wellness program
• 100% match on the first 6% of eligible compensation deferred into a 401(k) plan