AI Business Architect – Sales Operations

Role Overview

We’re looking for an AI Business Architect, Sales Operations to lead the transformation of Sales Operations into an AI-first organization. This role sits at the intersection of Sales strategy, business process, data, and technology, translating operational challenges into scalable AI and automation solutions.

What You Will Do

Define and execute the AI strategy and roadmap for Sales Operations. Identify and prioritize opportunities for AI, automation, and agentic workflows based on business value, feasibility, and risk. Redesign sales processes to eliminate manual work, unnecessary handoffs, and operational inefficiencies.

Why It Might Be a Fit

You’ll need a strong understanding of how Sales Operations actually works — including CRM architecture, pipeline and forecasting processes, data flows, system integrations, and operational workflows — and the technical depth to co-design how AI solutions are built and deployed.

Requirements

• 8–12+ years of experience in Sales Operations, Revenue Operations, Business Architecture, Strategy & Operations, Business Transformation, or Enterprise Architecture.
• Strong understanding of Sales Operations, CRM/GTM systems, pipeline management, forecasting, sales planning, and seller productivity.
• Demonstrated experience designing and implementing business transformation and operating models.
• Strong practical knowledge of Generative AI, LLMs, AI agents, RAG, and AI-enabled workflow automation.
• Experience integrating AI solutions with enterprise systems and proprietary business data.
• Ability to understand and translate complex business processes into scalable technical solutions.
• Strong systems-thinking skills, including data flows, integrations, dependencies, and downstream impacts.
• Experience evaluating enterprise AI platforms versus custom solutions.
• Excellent executive communication and cross-functional stakeholder management skills.
• Ability to bridge Sales, Operations, IT, Data, and Engineering and drive decisions through influence.

Benefits

• Health, dental, and vision insurance
• Paid time off
• Company-sponsored retirement plan
• Annual company bonus plan
• Commissions
• Long term incentive awards