Role Overview
Supports and assists the branch in caring for customers, following the direction of another associate or Branch Manager. Responsible for assisting customers on the phone or at the counter with a primary emphasis on order fulfillment.
What You Will Do
Fields calls into the office, handles orders, prepares bids, reviews paperwork, inputs orders into the computer, advises contractors of backorder situations, and provides basic product technical support to customers.
Why It Might Be a Fit
The ideal candidate will have a strong ability to understand customer needs, highly organized with exceptional follow-through abilities, and experience in developing rapport with customers.
Requirements
- High school diploma or general education degree (GED)
- 1-2 years related experience and/or training
- Ability to understand customer needs and meet those needs with a successful product sale
- Highly organized with exceptional follow-through abilities
- Experience in developing rapport with customers
- Strong verbal and written communications
- High integrity with advanced social skills and ability to make solid connections
- Strong problem-solving skills
- Motivation, drive, and a self-starting attitude
- Basic mathematical skills
- Proficient understanding of units of measure
- Basic computer skills and proficiency with Microsoft Office (Outlook, Teams, Excel, Word)
To apply for this job please visit recruiting.paylocity.com.
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