Marketing Service Representative (Account Manager)

On Site Full TimeSan Antonio, Texas, United StatesHealth Care Service Corporation

Role Overview

The Account Manager serves as the primary point of contact for assigned customers and brokers, building strong relationships while supporting account retention, service delivery, renewals, and overall customer satisfaction.

What You Will Do

Manage day-to-day account servicing activities, support account retention and renewal strategies, coordinate new account implementations, and collaborate with internal teams to resolve complex service issues.

Why It Might Be a Fit

A relationship-driven professional with strong consultative, organizational, and problem-solving skills who can effectively manage customer relationships and partner across teams to deliver exceptional client experiences.

Requirements

  • 2 years of work experience as a health care management Marketing Service Representative
  • 5 years of experience in combination of sales/marketing/health insurance experience
  • Knowledge of group health products, comparing benefits, and implementation process
  • Life and Health State Health Insurance Licenses
  • Interpersonal skills to interact professionally with both internal and external contacts
  • Analytical and decision-making skills
  • Proficient in Microsoft Excel, Word, and PowerPoint

Benefits

  • Health and wellness benefits
  • 401(k) savings plan
  • Pension plan
  • Paid time off
  • Paid parental leave
  • Disability insurance
  • Supplemental life insurance
  • Employee assistance program
  • Paid holidays
  • Tuition reimbursement

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