Customer Success Manager | GCC

Heidi Health is building an AI Care Partner that supports clinicians in healthcare. As a Customer Success Manager, you’ll be the bridge between technology and care, helping hospitals and clinics across the Middle East adopt and love Heidi.

Requirements

• Native or professional Arabic and English language skills
• 2+ years in a customer success role at a SaaS company
• Clinical background (e.g. medicine, nursing, or allied health) strongly preferred
• Familiarity with the GCC’s healthcare ecosystem (both public and private)
• Exceptional communication and collaboration skills

Benefits

• Additional paid day off for your birthday
• Wellness days
• Generous personal development budget of $500 per annum