We’re looking for a Customer Success Manager to join our team in London. As a trusted partner for our SMB customers, you’ll guide them through the onboarding process, provide training and support, and help them realize value from our platform. If you have 2-4 years of experience in Customer Success or Operations and are passionate about delivering a world-class customer experience, we want to hear from you.
Requirements
- Portfolio management
- Onboarding & Training
- Customer Advocacy
- Drive Adoption & Engagement
- Retention & Growth
- Process Improvement & Playbook Development
Benefits
- £500 personal development budget
- Dedicated wellness days
- Birthday off to recharge
- Flexibility with 3 days in the office
To apply for this job please visit jobs.ashbyhq.com.
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