Digital Demand & Delivery Manager – Web & Marketing Operations

Role Overview

We are seeking a Web Publishing Lead, Demand Management to work with our client in the global financial markets infrastructure and data industry, driving the intake, prioritisation, planning, and coordination of digital and web-related business demand across strategic marketing platforms. This role sits at the intersection of business demand, delivery planning, governance, and stakeholder management, ensuring that digital work is prioritised based on true business value, regulatory obligations, risk, and operational impact — rather than urgency alone.

What You Will Do

Act as the central point of intake and triage for digital and web-related business requests across multiple stakeholder groups. Partner with senior business, marketing, communications, and digital stakeholders to understand the true business value, regulatory importance, and operational risk associated with incoming requests. Facilitate structured prioritisation and decision-making processes to ensure resources are allocated to the highest-value and highest-risk activities. Develop realistic, milestone-based delivery plans that clearly define timelines, dependencies, stakeholder responsibilities, approvals, and content readiness requirements.

Why It Might Be a Fit

You have significant experience within digital demand management, web governance, publishing operations, delivery coordination, or enterprise digital planning functions. You have proven experience working within complex enterprise or regulated B2B environments and demonstrated experience managing intake, prioritisation, backlog coordination, or governance processes across multiple stakeholder groups. You have strong ability to assess and balance business value, regulatory obligations, reputational considerations, operational risk, and commercial priorities.

Requirements

• Bachelor’s degree or equivalent combination of education and directly related experience
• Significant experience within digital demand management, web governance, publishing operations, delivery coordination, or enterprise digital planning functions
• Proven experience working within complex enterprise or regulated B2B environments
• Demonstrated experience managing intake, prioritisation, backlog coordination, or governance processes across multiple stakeholder groups
• Experience working with senior leadership, business stakeholders, and cross-functional delivery teams
• Previous experience within financial services, financial markets, or similarly regulated industries is preferred
• Proven experience operating within demand management, intake management, prioritisation, or digital governance functions
• Strong ability to assess and balance business value, regulatory obligations, reputational considerations, operational risk, and commercial priorities
• Demonstrated experience working with senior stakeholders and confidently challenging requests, priorities, timelines, or scope where appropriate
• Strong analytical and problem-solving skills, with the ability to compare and prioritise competing requests using structured frameworks and objective criteria
• Experience developing milestone-based delivery plans with clear ownership, dependencies, and stakeholder accountability
• Candidates must be legally authorized to live and work in the country where the position is based, without requiring employer sponsorship