Sales Development Representative – Inbound

Role Overview

As a Sales Development Representative in the Inbound team, you will be the first personal contact for businesses that have become aware of HERO through our website, campaigns, trade fairs, or recommendations. You will quickly contact them, understand their workflows and challenges, and ensure that the right interested parties come to a demo with our Account Executives.

What You Will Do

Your mission is to take in-depth inbound leads quickly and contact interested parties by phone, conduct qualified first conversations, understand the way of working of trade businesses, and clarify initial questions about HERO. You will also prioritize your leads wisely and keep an overview of your pipeline, even with high volumes.

Why It Might Be a Fit

You will work closely with Account Executives, Marketing, and Sales Enablement and give feedback on lead quality and campaigns so that even better inquiries come to us. You will also appreciate an environment where team leads are close, feedback is concrete, and learning takes place in everyday work.

Requirements

• some experience in sales, customer contact, or customer service
• motivation, communication strength, and willingness to develop further
• good German knowledge (at least C1) and good English knowledge (at least B1)

Benefits

• Flexibility & Mobility Time flexibility and mobile, location-independent work, supported by a subsidized Germany ticket of 29 euros
• 30 vacation days (including 24.12. & 31.12.) and additional free days (wedding, move, birth)
• One volunteering day for a social project that is close to your heart
• Stay fit with the job bike and the sports offers of Hansefit or EGYM Wellpass
• Access to the full range of our mental health partner Bloom
• Additional corporate health insurance from Allianz
• Monthly professional shoulder and neck massage in the Hannover office
• Annual development budget of currently 800 euros for courses, books, or coaching
• Regular feedback and development conversations to support you in your career goals
• A clear HERO career plan to be able to grow internally
• Sensational summer and Christmas parties, as well as regular team events
• Annual co-workations with the HERO team within the EU