Customer Experience Marketing Manager

Role Overview

This role has been designed as ‘Hybrid’ with a requirement that you will work on average 2 days per week from an HPE office. The Customer Experience Marketing Manager will be responsible for designing and delivering customer experience engagements that showcase innovation, foster collaboration, and strengthen customer relationships.

What You Will Do

Key responsibilities include building and managing a pipeline of customer and partner engagement opportunities, collaborating with account teams to identify customer priorities, and designing tailored customer briefing experiences.

Why It Might Be a Fit

We’re looking for someone who combines strategic thinking with exceptional relationship-building and program management skills, with experience in customer engagement, customer marketing, consulting, executive briefing programs, customer success, or related fields.

Requirements

• Experience in customer engagement, customer marketing, consulting, executive briefing programs, customer success, or related fields.
• A proven ability to work across multiple stakeholders and influence without direct authority.
• Strong communication and presentation skills with the ability to build credibility at all levels.
• Experience understanding customer business challenges and translating them into meaningful engagement experiences.
• Excellent project management and organizational skills.
• The ability to coordinate complex initiatives involving multiple teams and competing priorities.
• Experience gathering, analyzing, and presenting customer feedback and business insights.
• A proactive, self-starting mindset and a passion for creating new programs and processes.

Benefits

• Health & Wellbeing
• Personal & Professional Development
• Unconditional Inclusion

Tagged as: Project Management