Customer Success Manager, Services – HPE Networking

Role Overview

As a Customer Success Manager, you will play a key role in helping customers achieve their targeted business outcomes with HPE’s network solutions. You will proactively guide customers throughout their journey with HPE, minimising operational risk, maximising service availability, and ensuring they get the best returns on their investment in HPE’s products and services.

What You Will Do

Your goal is to regularly meet with customers face-to-face, identify network strengths and weaknesses, and plan accordingly. You will partner with HPE sales teams to understand business objectives, project priorities, and consumption outcomes, and orchestrate the adoption of HPE’s technology to simplify operations and optimize the customer experience.

Why It Might Be a Fit

We are looking for a positive and results-oriented individual with excellent communication, interpersonal, team building, partnering, and leadership skills. You should have a proven track record in supporting network solutions with multinational customers, and a minimum of 5 years of experience. Fluency in Swedish or any other language from the Nordics region is a plus.

Requirements

• Appreciation of networking; routing, switching, and wireless expertise
• Proven track record in supporting network solutions with multinational customers
• Minimum 5 years of experience
• Experience collaborating with multi-functional teams across matrixed work environments
• Excellent communication, interpersonal, team building, partnering, and leadership skills
• Fluency in Swedish language or in any other language from the Nordics region

Benefits

• Health & Wellbeing
• Personal & Professional Development
• Unconditional Inclusion