Role Overview
The Loyalty Marketing Manager is a data-driven loyalty marketer responsible for owning the strategy and execution of the Pro Xtra loyalty program across the full customer lifecycle. They will translate business goals into segmented personalized and automated journeys that drive meaningful growth in member acquisition, engagement, retention, and lifetime value (LTV).
What You Will Do
Key responsibilities include contributing to the multi-year Pro Xtra loyalty strategy, translating it into annual and quarterly lifecycle marketing plans, and owning insight-driven loyalty marketing briefs that define target audiences, member value propositions, journey intent, and success metrics.
Why It Might Be a Fit
The ideal candidate will be a self-starter with a strategic thinker mindset, customer-centric approach, and adaptable nature. They will have strong skills in creativity, data analysis, and project management, and be able to build strong partnerships and maintain a positive attitude.
Requirements
- Undergraduate degree or college diploma in business or marketing
- 7+ years of experience in marketing, loyalty, retail, or consumer products
- 5+ years of leadership experience
- Previous loyalty experience
- Advanced capability in MS PowerPoint, Excel, Word, Outlook
- Familiarity with CRM products and loyalty platforms
- Bilingual (English/French) will be considered an asset
Benefits
- Dental insurance
- Vision insurance
- Health insurance
- 401k plan
- Paid time off
- Paid holidays
To apply for this job please visit homedepot.wd5.myworkdayjobs.com.
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