Business Development Manager – BPO

Role Overview

The Business Development Manager will identify and approach BPOs, call centers, and relevant businesses across Karachi and Lahore, leveraging existing industry relationships to generate qualified leads and new business opportunities.

What You Will Do

The responsibilities include building direct connections with BPO Owners, Founders, CEOs, Directors, and Operations Heads, understanding clients’ call-center operations, conducting product presentations, and managing the complete sales cycle.

Why It Might Be a Fit

The ideal candidate will have a proven track record of acquiring B2B clients, strong communication and negotiation skills, and experience working across 4–5+ BPOs or call centers in senior Sales, Business Development, or managerial roles.

Requirements

• 5–8 years of relevant experience in B2B Sales or Business Development
• Strong experience specifically within the BPO or Call Center industry
• Established relationships and a strong network of BPO owners and key decision-makers
• Proven track record of acquiring B2B clients and successfully closing deals
• Strong communication, negotiation, and presentation skills
• Comfortable conducting product demonstrations and pitching technology solutions
• Experience working across 4–5+ BPOs or call centers in senior Sales, Business Development, or managerial roles
• Previous experience as a BPO Founder, Co-Founder, or Owner
• Experience with Medicare, Final Expense, or other US-focused BPO campaigns
• Strong network among BPO owners, founders, and senior management in Karachi and Lahore
• Experience selling call-center technology, AI solutions, SaaS, dialers, CRM, or other BPO-related solutions
• An existing book of BPO industry relationships that can be converted into potential customers