Salesforce Administrator & Business Systems Manager

Hybrid Full TimeLondon, England, United KingdomHTB Group

Role Overview

The role is the primary administrator for the Salesforce instance, responsible for system administration and change management across multiple business systems. The ideal candidate will have a business analyst’s eye and a technical one, with experience in Salesforce administration and a track record of working directly with business stakeholders.

What You Will Do

The responsibilities include administering Salesforce, Campaign Monitor, and related business systems, designing and building Salesforce functionality, and delivering scalable technical solutions aligned with business requirements.

Why It Might Be a Fit

The role requires someone who notices what’s not working before anyone asks, who asks good questions when a brief lands on their desk, and who brings a business analyst’s eye to platform work as well as a technical one.

Requirements

  • 2–5 years of hands-on Salesforce administration experience
  • Experience administering Salesforce in an organisation with multiple connected systems and integrations
  • A track record of working directly with business stakeholders to gather requirements and deliver practical solutions
  • Experience with Salesforce Nonprofit Success Pack (NPSP) is required or strongly preferred

Benefits

  • 25 days annual leave (plus public holidays)
  • Pension scheme contributions
  • Employee Assistance Programme for confidential support
  • Medicash plan
  • Enhanced maternity, paternity, adoption, and shared parental leave
  • Access to training and development resources

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To apply for this job please visit jobs.workable.com.


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