Senior Salesforce Developer

Role Overview

As a Senior Salesforce Developer, you’ll help evolve Huron’s business model to stay ahead of market forces, industry trends, and client needs. You’ll design, develop, and deploy customized solutions on the Salesforce platform with a primary focus on Service Cloud.

What You Will Do

Key responsibilities include designing and implementing Salesforce Service Cloud and Agentforce Service Agent solutions, developing Apex classes, triggers, Lightning Web Components, Flows, and integrations, and troubleshooting and optimizing existing Service Cloud and Agentforce implementations.

Why It Might Be a Fit

The ideal candidate will have 4-5 years of hands-on experience with Salesforce development, strong expertise in Service Cloud, and experience with Agentforce Service Agent. They will also have excellent communication skills, a strong problem-solving ability, and a ownership mindset.

Requirements

• 4–5 years of overall Salesforce development experience
• Strong, demonstrable expertise in Service Cloud (Case Management, Omni-Channel, Knowledge, Email-to-Case, CTI integrations, Entitlements/SLAs) and experience cloud
• Minimum 1 year of hands-on experience with Agentforce Service Agent — building topics, actions, prompt templates, and grounding configurations for customer-facing/service use cases
• Solid Apex, LWC, SOQL/SOSL, Flow, and declarative development skills
• Experience with Salesforce integrations (REST/SOAP, API-based integrations, middleware tools)
• Strong understanding of Salesforce data model, security model (profiles, permission sets, sharing rules), and governor limits
• Experience with version control (Git) and CI/CD deployment tools (Copado, Gearset, SFDX, or similar)
• Experience with Data Cloud (Data 360) — data harmonization, identity resolution, calculated insights, segmentation
• Excellent communication skills — able to confidently engage with stakeholders, explain technical concepts to non-technical audiences, and build trust through clear, proactive communication
• Strong problem-solving ability and ownership mindset

Tagged as: Salesforce