As a Customer Experience Specialist at Inchcape, you will deliver a seamless and engaging vehicle sales journey, representing brands such as Subaru, Peugeot, and Foton. You will act as a trusted advisor, supporting customers from enquiry through to post-delivery follow-up, using digital tools such as Salesforce and working collaboratively with internal teams.
Requirements
- Proven experience in an automotive sales role is essential.
- Specific experience with Utes and Trucks, and an understanding of customer needs in this segment is essential.
- Passion for delivering exceptional customer service and creating memorable experiences.
- Genuine interest in the automotive industry and enthusiasm for the products we represent.
- Ability to multitask in a fast-paced environment.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office and confidence using digital platforms.
- Availability to work Saturdays (with a weekday off in lieu).
- Valid driver’s licence.
Benefits
- Flexible work policy to support work-life balance
- Ongoing training to support role development
- Career and development opportunities
- Supportive team environment
- Wellbeing Leave Day and annual Volunteering Leave Day
- Recognition and Rewards
- Employee benefits program
To apply for this job please visit careers.inchcape.com.

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