Seasonal Customer Experience Representative

Role Overview

Indigo is a physical and digital place inspired by and filled with books, ideas, and the creative people who help make it all happen. The Seasonal Customer Experience Representative will help cultivate an environment that promotes authentic employee and customer experiences and are guided by Indigo’s culture and mission of adding joy.

What You Will Do

Support the daily operations of the store, conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise. Create a warm and welcoming environment in our stores, add joy to our customers’ lives, and leverage our product to tell stories.

Why It Might Be a Fit

The ideal candidate will be adaptable, flexible, and willing to learn new things and be exposed to all aspects of the store. They will have demonstrated commitment to creating an exceptional employee and customer experience and be able to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques.

Requirements

• Experience in specialty retail or a retail environment preferred but not required
• Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
• Demonstrated commitment to creating an exceptional employee and customer experience
• Ability to be mobile on the sales floor for extended periods of time
• Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
• Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
• Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Benefits

• Part-time job
• Seasonal position with a fixed-term contract