Senior Sales Operations Specialist

Role Overview

This senior role leads and optimizes the post-sale, order to cash process for the Omdia business while providing strategic oversight and mentorship. The Senior Sales Operations Specialist serves as a subject matter expert and works closely with leadership to enhance operational efficiency and customer experience.

What You Will Do

Leads and oversees the sales order approval process across multiple business areas and complex deal structures, develops and implements business rules and authority frameworks to ensure compliance and efficiency, and drives strategic initiatives to optimize the order-to-cash process and reduce cycle times.

Why It Might Be a Fit

The Senior Sales Operations Specialist will have the opportunity to make a significant strategic impact on our sales operations while developing and leading a high-performing team in a dynamic, growth-oriented environment.

Requirements

• 5+ years of demonstrable experience in sales operations, with at least 2 years in a senior or lead capacity
• Proven track record in managing complex order-to-cash processes in a B2B environment
• Experience leading process improvement initiatives and driving operational excellence
• Strong background in quality control environments with focus on data accuracy and delivery
• Leadership experience including mentoring, training, and cross-functional collaboration

Benefits

• Great community
• Broader impact
• Career opportunity
• Time out
• Flexible range of personal benefits
• Company funded private medical cover
• ShareMatch scheme
• Strong wellbeing support
• Recognition for great work