Role Overview
The Associate Product Operations Manager (APOM) is a delivery layer of Product Ops, owning workstreams from intake to handoff with discipline and rigor. The role includes PCR intake and triage, Product Enablement Package (PEP) production, and launch readiness.
What You Will Do
The APOM will own PCR intake end-to-end, handle Tier 2 triage, write and maintain PEPs, drive launch readiness, and pull together customer signal and quality data into structured summaries.
Why It Might Be a Fit
The role requires a breadth of experience across verticals, with a focus on AI fluency, analytical skills, and collaboration across functions.
Requirements
- Bachelor’s degree or equivalent practical experience
- 4+ years in product operations, project management, business analytics, or related field
- Hands-on experience with Jira or a similar project management tool
- Strong analytical skills, with hands-on experience in SQL and proficiency with Excel and/or Google Sheets
- Demonstrated use of AI-driven or automation tools to streamline operations
- Proven ability to collaborate across functions, communicate effectively, and advocate for customers
Benefits
- Market-competitive compensation
- Benefits in each location where employees work
- New hire equity grant
- Annual refresh grants
To apply for this job please visit instacart.careers.
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