Content and CRM Analyst II | US Growth Revenue and Recovery Management

Role Overview

Join the Global Growth team at Inter Bank to support the company’s global expansion by designing, executing, and optimizing CRM and content strategies for the Marketplace and International Loan (Mortgage) products.

What You Will Do

Align communication, customer experience, and roadmap with the Product team, develop and implement efficient automations, create and manage multi-channel campaigns, analyze customer profiles, and ensure compliance with regulatory norms.

Why It Might Be a Fit

The ideal candidate has previous experience in CRM, Copywriting, or Digital Marketing, knowledge of A/B testing methodologies, strong analytical capacity, and proficiency in CRM tools and data/analytics platforms.

Requirements

• Previous experience in CRM, Copywriting, or Digital Marketing
• Knowledge of A/B testing methodologies and conversion funnel metrics
• Strong analytical capacity and attention to detail
• Familiarity with CRM tools (e.g., Salesforce, RD Station, HubSpot) and data/analytics platforms (e.g., GA4, Tableau, Power BI)
• Advanced English proficiency, with ability for written and oral communication

Benefits

• Meal and Lunch Vouchers
• Health and Dental Plan
• Life Insurance
• Birthday Off
• Baby On Board and Lactation Room
• Extended Parental Leave
• Childcare Assistance and/or assistance for children with disabilities
• Wellhub and Inter Running Group
• CARE4U Space (Belo Horizonte): exclusive self-care services, relaxation area, games, and mini-golf course
• Duo Gourmet Benefits in our SuperApp
• Internal training and capacity development programs

Tagged as: Google Analytics, HubSpot, Power BI, Salesforce, Tableau