Revenue Operations Lead

Revenue Operations Lead

Jackson Hogg are delighted to be supporting our client, a global electrical manufacturing business, in their search for a Revenue Operations Lead to join their team. This is a brand new role into the business, created to strengthen the commercial and sales strategy within the business, and as part of that they are looking to appoint a Rev Ops Lead, who will play a key role in leading the commercial transformation program. Reporting into the CRO, the successful candidate will drive a global Salesforce harmonization program, to bring multiple global entities onto a single unified CRM.

Core Responsibilities

Commercial Reporting and GTM Analytics

• Own the monthly and weekly commercial operating report for the CRO covering pipeline performance, deal velocity, win and loss rates, closure rates, and account retention indicators.
• Identify performance variance across subsidiaries, verticals, deal sizes, and sales cycles and explain what is driving it, not just what it is.
• Produce concise, action-oriented written summaries for the CRO. One page where possible.
• Monitor leading indicators that give early warning of forecast risk, including pipeline coverage ratios, stage velocity, and qualification completeness.

CRM Ownership and Data Integrity

• Take primary ownership of CRM data quality across critical commercial fields — stage, close date, vertical, application type, disqualification reason, win and loss reason, campaign source.
• Drive the design and governance of the global data dictionary and stage model as part of the Salesforce harmonization program.
• Own the disqualification intelligence framework, ensuring declined leads are structured consistently across all subsidiaries.
• Identify and resolve structural issues in the CRM that cause recurring data quality problems.
• Act as the subject matter expert on commercial data standards for subsidiary teams and the IT function.
• Contribute actively to the design of new CRM capabilities as the AI growth engine is built out.

Commercial Influence and Adoption

• Build relationships with commercial counterparts in key subsidiaries and earn credibility through analytical quality and practical usefulness.
• Identify CRM adoption gaps at subsidiary level and bring specific, evidence-based recommendations to the CRO.
• Make the value of good data visible by connecting data quality directly to useful commercial insight in every report and analysis produced.
• Support training and documentation for subsidiary teams on data standards and CRM usage.

GTM Process and Program Contribution

• Contribute to the Salesforce harmonization discovery and design phases, including subsidiary data audits, gap analysis, and stage model validation.

Experience

• Five to seven years in a revenue operations, sales operations, or commercial analytics role within a B2B or industrial environment.
• A track record of independently running a commercial reporting or analytics function, even a small one, where you owned the output rather than supported someone else’s.
• Meaningful involvement in a CRM design, data governance, or harmonization project — not just as a user but as a contributor to how the system was structured.
• Salesforce proficiency at a power-user level or above. You can build reports, interrogate data structures, and have an informed view on field governance and stage logic. Admin certification is a strong positive.