E-Commerce Customer Experience Manager

Role Overview

Join our team as a Customer Experience Manager in a fast-paced role assisting in the everyday logistics of apparel at our warehouse facility in West Creek, New Jersey. This is a manager-level position with on-the-job training.

What You Will Do

Lead all customer service operations, manage order creation and fulfillment, serve as the primary escalation point for customer issues, and oversee discount codes and promotions.

Why It Might Be a Fit

We’re looking for someone who is a quick learner, thrives in a dynamic environment, and is a team player who’s stoked on community.

Requirements

• Customer service mindset
• Good energy and a strong work ethic
• Detail-oriented and organized
• Flexible schedule
• Able to lift 30+ lbs