Role Overview
Manage and grow relationships with large enterprise employer clients in the healthcare and benefits ecosystem. Act as primary relationship owner, ensuring client satisfaction, retention, and long-term partnership success.
What You Will Do
Lead account strategy development and execution, manage client lifecycle, deliver data-driven insights, and support ongoing improvement of client satisfaction.
Why It Might Be a Fit
Strong communication and strategic thinking skills, ability to manage multiple priorities and complex workflows, and comfort operating with a high degree of autonomy and accountability.
Requirements
- 5+ years of experience in pharmacy benefits management (PBM), health plan services, or enterprise healthcare account management
- Strong background in client-facing roles managing large, complex enterprise accounts and executive-level stakeholders
- Proven experience with contract management, renewals, performance guarantees, and financial reporting in a healthcare or benefits environment
- Strong analytical skills with the ability to interpret data, build insights, and present recommendations clearly to clients and internal teams
- Excellent communication, negotiation, and client de-escalation skills with a consultative and relationship-driven approach
- Demonstrated ability to manage multiple priorities, complex workflows, and cross-functional stakeholders in a fast-paced environment
- Strong business acumen, strategic thinking ability, and comfort operating with a high degree of autonomy and accountability
- Proficiency in Microsoft Office and familiarity with industry-related tools and reporting systems
Benefits
- Competitive base salary aligned with experience, skills, and geographic location
- Comprehensive medical, dental, and vision insurance coverage for employees and eligible dependents
- Generous paid time off, holidays, and flexible work arrangements depending on role requirements
- Opportunities for professional growth in a rapidly evolving healthcare technology environment
- Exposure to enterprise-level clients and high-impact healthcare transformation initiatives
- Retirement and financial wellness support programs (where applicable)
- Inclusive and values-driven workplace focused on collaboration and continuous improvement
To apply for this job please visit jobs.lever.co.

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