Account Manager

Role Overview

This role sits at the intersection of advanced technology and real-world energy infrastructure, where your work directly contributes to improving the resilience and reliability of critical power networks. You will act as the primary post-sale partner for enterprise utility customers, ensuring they successfully adopt and expand the use of cutting-edge digital twin technology within their operations.

What You Will Do

Lead the full post-sale customer lifecycle, from onboarding and implementation through adoption, renewal, and expansion across enterprise utility accounts. Act as a trusted strategic advisor to customers, embedding advanced digital twin technology into operational workflows such as grid analysis, risk assessment, and investment planning.

Why It Might Be a Fit

This is a high-impact role where relationship management, technical understanding, and strategic thinking come together. Your success will directly influence customer outcomes, long-term renewals, and expansion within key energy accounts.

Requirements

• 5–10+ years of experience in Account Management, Customer Success, Technical Consulting, or similar client-facing enterprise roles.
• Background in utilities, energy, infrastructure, engineering SaaS, or similarly technical industries is highly preferred.
• Strong ability to engage with both technical stakeholders (engineers, analysts) and senior executives, translating between technical and business language.
• Fluent in Romanian with strong professional English communication skills.
• Experience working with data-driven platforms, technical products, or enterprise software solutions.
• Strong relationship management, communication, and stakeholder engagement skills in complex enterprise environments.
• Ability to travel as needed (approximately 20–40%) for customer engagement and relationship building.

Benefits

• Opportunity to work on technology that directly improves the resilience and safety of global power infrastructure.
• Exposure to advanced digital twin systems and cutting-edge AI-driven engineering models.
• High-impact role with direct influence on customer success, product evolution, and regional expansion.
• Strong career growth opportunities within a fast-scaling global organization.
• Collaborative, mission-driven environment focused on solving real-world infrastructure challenges.
• Direct engagement with leading utility organizations across Europe.
• Competitive compensation aligned with experience and market standards.