Account Manager

Role Overview

As an Account Manager, you will play a strategic role in supporting the growth and long-term success of enterprise customer relationships within the energy and infrastructure sector. You will help clients maximize the value of advanced technology solutions while fostering strong, trusted partnerships.

What You Will Do

Manage the full post-sale customer lifecycle, build strong relationships with key stakeholders, support customers in integrating technology solutions, translate complex technical concepts into clear business recommendations, and lead regular business reviews.

Why It Might Be a Fit

This role is ideal for a relationship-driven professional who enjoys translating complex technical solutions into measurable business impact within a fast-growing and innovative environment.

Requirements

• 5+ years of experience in Account Management, Customer Success, Technical Consulting, Client Services, or a related customer-facing role
• Proven ability to manage strategic accounts and develop long-term relationships with enterprise-level stakeholders
• Experience working within utilities, infrastructure, energy, engineering, technology, or SaaS environments is highly desirable
• Fluency in Portuguese and professional proficiency in English
• Excellent project management, stakeholder management, and problem-solving capabilities
• Strong commercial awareness with experience identifying account growth and expansion opportunities
• Ability to work independently while collaborating effectively across international and cross-functional teams
• Willingness to travel regularly as required for customer engagement and business development activities

Benefits

• Competitive compensation package
• Opportunity to work on solutions that directly contribute to the resilience, safety, and sustainability of critical infrastructure
• Exposure to cutting-edge technologies, including AI, machine learning, digital twins, and advanced analytics
• Significant career growth opportunities within a rapidly scaling international organization
• Direct involvement in strategic customer partnerships and high-impact projects
• Collaborative, innovative, and mission-driven work environment
• Cross-functional exposure to product, engineering, deployment, and commercial teams
• Ongoing professional development and learning opportunities
• International work environment with exposure to global infrastructure and energy markets
• Flexible working arrangements and travel opportunities
• Opportunity to influence product evolution through direct customer insights and market feedback