Director, Sales Operations

Role Overview

This is a strategic leadership opportunity for an experienced Sales or Revenue Operations professional to drive sales productivity, effectiveness, and predictability in a high-growth environment. You will lead the Sales Operations function while serving as a trusted operating partner to Sales and Business Development leadership. The role combines analytical depth with practical execution, turning complex business data into clear recommendations and measurable actions.

What You Will Do

You will influence forecasting, pipeline performance, territory planning, capacity modeling, and sales productivity across the go-to-market organization. You will also lead cross-functional initiatives that streamline processes, improve systems, and strengthen collaboration across the selling journey. With significant autonomy and visibility, you will help shape operating rhythms and build scalable capabilities as the organization grows.

Why It Might Be a Fit

This role is ideal for a commercially minded leader who thrives in ambiguity, builds strong partnerships, and turns insight into lasting business impact. The role offers significant autonomy and visibility, with a remote-first work environment and unlimited paid time off. The base salary range is $189,000–$210,000 USD, with a competitive overall compensation package including stock options.

Requirements

• 10+ years of experience in Sales Operations, Revenue Operations, Business Operations, or a closely related discipline within SaaS or another subscription-based business environment.
• Demonstrated experience leading Sales Operations for a B2B sales organization, including meaningful partnership with Business Development, SDR, or BDR teams.
• Proven expertise in sales forecasting, pipeline analytics, territory and account planning, annual planning, capacity analysis, and sales productivity.
• Previous experience managing, coaching, and developing a team of Sales Operations professionals.
• Strong working knowledge of Salesforce and experience collaborating with business systems or technology teams on process improvements, system changes, and data quality.
• Ability to translate complex analysis into practical recommendations and lead cross-functional initiatives through implementation, adoption, and measurable results.
• Strong understanding of the relationship between activity, pipeline, conversion, capacity, bookings, and revenue, with the ability to communicate these connections to diverse stakeholders.
• Excellent analytical, critical-thinking, problem-solving, and business judgment skills, with the ability to balance detailed data analysis against broader commercial objectives.
• Strong communication and stakeholder-management abilities, including the confidence to challenge assumptions, communicate tradeoffs, and build alignment across senior teams.
• Demonstrated ability to operate independently and make sound recommendations without waiting for perfect information or detailed executive direction.
• Experience leading organizational or process change from diagnosis through adoption, including communication, enablement, measurement, and iteration.
• Ability to prioritize competing demands, surface risks early, maintain accountability, and lead effectively through ambiguity and changing priorities.
• Experience working effectively with distributed teams in a fast-moving, high-growth environment.
• Bachelor’s degree in business, analytics, finance, or a related field, or equivalent professional experience.

Benefits

• Base salary range of $189,000–$210,000 USD
• Competitive overall compensation package including stock options
• Variable pay, bonuses, and other cash compensation may be discussed during the interview process
• Remote-first work environment with a distributed team across the United States and Ontario, Canada
• Flexible work schedule with collaboration expected during core working hours
• Comprehensive benefits, including a retirement plan with company match
• Unlimited paid time off
• Opportunity to make a meaningful impact within a dynamic, growing organization
• Collaborative environment with opportunities to work alongside experienced professionals across Sales, Business Development, Finance, Marketing, Customer Success, and other functions