Product Operations & Governance Manager

Role Overview

This senior product operations role provides enterprise-level governance across complex product portfolios, strategic suppliers, lifecycle transitions, and modernization initiatives. The role focuses on integrating plans, dependencies, risks, milestones, decisions, commitments, and acceptance evidence without taking over day-to-day project execution.

What You Will Do

You will connect product, engineering, quality, architecture, support, operations, finance, procurement, legal, sales, and program teams to maintain a clear enterprise view. You will play a key role in governing modernization, migration, sustaining, deployment, and end-of-life initiatives with significant operational and customer impact.

Why It Might Be a Fit

Success requires strong systems thinking, executive communication, supplier governance, and the ability to influence senior stakeholders without direct authority. You will also identify recurring execution challenges and translate them into measurable improvements to governance frameworks, controls, KPIs, and operating cadences.

Requirements

• Typically 10+ years of progressively responsible experience in product operations, technical program management, supplier governance, portfolio execution, or a comparable cross-functional leadership role;
• Demonstrated ownership of complex technical programs involving multiple functions, geographies, platforms, or customer deployments;
• Direct experience developing or governing statements of work, deliverables, milestones, acceptance criteria, change controls, negotiations, and supplier performance;
• Proven experience leading modernization, migration, deployment, lifecycle transition, sustaining, or EOL/EOS programs with meaningful operational or customer impact;
• Strong command of integrated planning, baseline and change control, dependency management, risk governance, decision traceability, and executive reporting;
• Ability to constructively challenge incomplete or inconsistent inputs, influence without direct authority, and establish accountability across senior functional stakeholders;
• Professional fluency in English, with the ability to communicate effectively with global executives, suppliers, and contractual stakeholders;
• Comfortable collaborating across India, Europe, the Americas, and other international time zones as required;
• Experience in telecommunications, satellite communications, aerospace/defense, networking, SaaS, or another complex technical-product environment is preferred;
• Experience working with globally distributed engineering and supplier teams, including teams across India or Brazil, is an advantage;
• Working knowledge of Agile, SAFe, waterfall, and hybrid delivery methodologies, with sound judgment in applying governance controls appropriate to different types of work;
• Familiarity with Jira, Jama, SPM or comparable product-data platforms, Confluence/SharePoint, Power BI, ERP/CRM systems, and structured requirements traceability is preferred;
• Experience improving governance frameworks, KPI definitions, operating cadences, or cross-program execution models at scale is an advantage;

Benefits

• Opportunity to lead enterprise-level governance across complex technical products, suppliers, and global programs;
• Exposure to modernization, migration, lifecycle management, and portfolio transformation initiatives with significant operational and customer impact;
• Cross-functional collaboration with senior stakeholders across product, engineering, operations, finance, procurement, legal, sales, quality, and program management;
• Opportunity to influence governance frameworks, operating models, KPIs, and execution standards at scale;
• International working environment with collaboration across multiple regions and time zones;
• Opportunity to work across sophisticated technical-product environments and globally distributed teams;