Senior Account Executive, Enterprise CX – New Logo

Role Overview

This is a high-performance, hunter-focused enterprise sales role designed for a seasoned SaaS professional ready to move beyond selling a single product into solving end-to-end customer experience challenges. The role is fully remote and built for a true deal-maker who thrives in complex, C-suite driven sales cycles.

What You Will Do

Own end-to-end new logo acquisition across enterprise accounts by prospecting, developing pipeline, and closing high-value CX transformation deals. Engage C-suite and senior executives to diagnose complex customer experience challenges and design tailored solutions.

Why It Might Be a Fit

This position is ideal for a top-tier enterprise hunter who wants to elevate their impact from product sales to full-stack CX transformation advisory work. It offers significant earning potential tied directly to long-term client success and deal expansion.

Requirements

• 3–5+ years of outside enterprise software sales experience in the contact center / CX technology space
• 3–5+ years as a top-performing “hunter” in a leading CCaaS, AI contact center, or enterprise SaaS organization
• Strong experience selling into complex enterprise environments with C-level engagement (COO, CFO, CTO, VP-level)
• Proven ability to manage and close complex, multi-threaded sales cycles in competitive markets
• Experience in both contact center technology and BPO/labor models (“dual-threat” CX expertise)
• Strong understanding of CCaaS, AI-driven CX platforms, and enterprise customer experience ecosystems
• Highly developed consultative selling skills with strong discovery, objection handling, and negotiation capabilities
• Demonstrated ability to build pipeline independently through network, referrals, and strategic prospecting
• Proficiency in CRM tools such as Salesforce, HubSpot, or Zoho for pipeline management and forecasting
• Strong executive presence with excellent communication and presentation skills
• Strategic thinker with a high level of adaptability, ownership, and commercial drive
• Ability to operate effectively in a fully remote, high-autonomy, performance-driven environment

Benefits

• Base salary between $120,000 – $160,000 depending on experience
• Uncapped, multi-year commission structure with significant long-term earning potential
• Year 1 OTE: $160,000 – $280,000+ (including ramp period)
• Year 2 OTE: $280,000 – $500,000+
• Year 3 OTE: $500,000+ with continued uncapped upside
• Fully remote, flexible work environment with national and global selling freedom
• Dedicated sales support to reduce administrative workload and maximize selling time
• Strong marketing and sales enablement support, including collateral and case studies
• Comprehensive benefits package including medical, dental, vision, and life insurance
• 401(k) retirement plan
• Generous PTO, paid holidays, and work-life flexibility
• Travel budget (25–35%) for client meetings, conferences, and industry events