Senior Technical Solutions Engineer

Role Overview

This role combines software engineering expertise, customer engagement, and solution architecture to deliver measurable business outcomes. You will work closely with customers and internal teams to design integrations, troubleshoot challenges, and drive successful platform adoption.

What You Will Do

As a Senior Technical Solutions Engineer, you will act as a technical advisor throughout customer engagements, helping organizations deploy, integrate, and optimize security and compliance solutions. You will provide post-sales technical onboarding support, assist with deployments, and lead solution workshops.

Why It Might Be a Fit

The ideal candidate is an experienced technical solutions professional with a strong software engineering background and the ability to bridge customer needs with technical solutions. You should be comfortable working with enterprise software, integrations, cloud environments, and complex technical challenges.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related technical field with relevant professional experience, or equivalent practical expertise.
• 10+ years of relevant experience with a bachelor’s degree, or 7+ years with a master’s degree.
• 5+ years of software engineering experience.
• Proven experience working in technical services, solutions engineering, or similar customer-facing technical roles.
• Experience in enterprise software, B2B SaaS, cybersecurity, governance, risk, and compliance environments is preferred.
• Strong proficiency in scripting languages such as Python or Bash, with experience in additional programming languages such as C#, Golang, Rust, Angular, SQL, TypeScript, Java, or JavaScript.
• Experience developing integrations through APIs, REST services, data transformations, and custom scripts.
• Familiarity with Python-based frameworks and automation solutions; experience with Python, Go, or Rust integrations is a plus.
• Knowledge of cloud platforms such as AWS, GCP, or Azure.
• Experience working with structured and unstructured data exchange and manipulation.
• Strong requirements gathering skills and the ability to translate business needs into technical solutions.
• Excellent troubleshooting, analytical thinking, and problem-solving abilities.
• Strong communication skills with the ability to explain complex technical concepts clearly to customers and internal stakeholders.
• U.S. citizenship required, with eligibility to complete background checks and required screenings.

Benefits

• Remote work flexibility.
• Opportunity to work on meaningful cybersecurity, risk, and compliance challenges.
• Collaborative environment with engineering, product, and customer success teams.
• Ability to directly influence customer outcomes and product improvements.
• Opportunity to work with modern technologies, integrations, and automation solutions.
• Professional growth opportunities within a fast-moving technology organization.
• Exposure to complex enterprise environments and innovative security solutions.
• Paid holidays