Solutions Engineer, Service Provider

Role Overview

The Solutions Engineer will support the growth of a cutting-edge network intelligence platform, help customers solve complex infrastructure challenges, and partner with sales, engineering, and customer teams to deliver impactful solutions.

What You Will Do

Manage the technical aspects of the customer journey, partner with sales teams, respond to technical requests, build strong relationships with customers, and support customer success initiatives.

Why It Might Be a Fit

The position offers the opportunity to work with innovative technologies, collaborate with experienced engineers and industry experts, and contribute to revenue growth.

Requirements

• 5+ years of experience in a Solutions Engineering, Sales Engineering, Systems Engineering, Network Engineering, or similar technical customer-facing role
• Must be located in the EMEA region, with excellent English communication skills
• Strong ability to conduct technical discussions with a wide range of audiences
• Solid experience working with networking technologies
• Strong understanding of network and application protocols
• Knowledge of network security concepts
• Ability to translate complex technical concepts into clear business value
• Strong problem-solving skills, customer focus, and a proactive approach to overcoming challenges

Benefits

• Competitive salary package
• Remote-first work environment with flexibility across the EMEA region
• Opportunity to work with innovative networking and observability technologies
• Collaboration with experienced engineers and industry experts
• Exposure to complex technical challenges and large-scale customer environments
• Professional growth opportunities in a fast-growing technology environment
• Inclusive and collaborative workplace culture
• Meaningful projects with direct impact on customer success and product evolution