Solutions Engineer, Service Provider

Role Overview

This role combines deep technical expertise, customer engagement, and business understanding to deliver impactful solutions across modern networking environments. You will partner closely with sales, engineering, and customer teams to demonstrate product value, guide implementations, and influence future product improvements.

What You Will Do

Manage the technical aspects of the customer journey, including product demonstrations, proof-of-concepts, technical evaluations, and solution validation. Build strong relationships with customers, acting as a trusted technical advisor throughout pre-sales and post-sales engagements.

Why It Might Be a Fit

This is a highly collaborative role for someone passionate about solving technical challenges and creating meaningful customer outcomes. You will have the opportunity to work with innovative technologies across cloud, security, observability, and large-scale network operations.

Requirements

• 5+ years of experience in a Solutions Engineering, Sales Engineering, Systems Engineering, Network Engineering, or similar technical customer-facing role.
• Must be located in the EMEA region, with excellent English communication skills, both written and verbal.
• Strong ability to conduct technical discussions with a wide range of audiences, from engineering teams and architects to senior executives.
• Solid experience working with networking technologies, including routers, Linux-based systems, and infrastructure environments.
• Strong understanding of network and application protocols such as NetFlow, SNMP, BGP, DNS, TCP/IP, and HTTP, along with their practical use in infrastructure operations.
• Knowledge of network security concepts, including DDoS attacks and mitigation approaches.
• Ability to translate complex technical concepts into clear business value and customer outcomes.
• Strong problem-solving skills, customer focus, and a proactive approach to overcoming challenges.

Benefits

• Competitive salary package.
• Remote-first work environment with flexibility across the EMEA region.
• Opportunity to work with innovative networking and observability technologies.
• Collaboration with experienced engineers and industry experts.
• Exposure to complex technical challenges and large-scale customer environments.
• Professional growth opportunities in a fast-growing technology environment.
• Inclusive and collaborative workplace culture.
• Meaningful projects with direct impact on customer success and product evolution.