Sr. Manager, Partner Success

Role Overview

This role sits at the intersection of healthcare strategy, client success, and value-based care delivery, supporting health plans and provider organizations in achieving better outcomes for patients with chronic conditions.

What You Will Do

You will serve as a trusted advisor to key partners, ensuring strong relationships, operational excellence, and measurable impact across complex healthcare ecosystems. You will lead account success initiatives, drive renewals and expansion opportunities, and ensure alignment between client goals and organizational capabilities.

Why It Might Be a Fit

This is a highly visible role where your work directly contributes to improving patient outcomes and transforming care delivery models.

Requirements

• 7+ years of experience in healthcare client management, partner success, consulting, or account leadership roles within complex healthcare or health tech environments
• Strong background in value-based care, including contracting, performance measurement, financial reconciliation, and government healthcare programs
• Demonstrated ability to manage senior-level client relationships and influence executive stakeholders across large, matrixed organizations
• Excellent analytical and quantitative skills with the ability to interpret complex data and translate insights into actionable strategies
• Strong interpersonal, communication, and problem-solving skills with a proven ability to navigate ambiguity and competing priorities
• Experience working across cross-functional teams in fast-paced environments, ideally within healthcare services or health tech organizations
• Bachelor’s degree required; advanced degrees (MBA, MS) are a plus

Benefits

• Competitive base salary range: $108,500 – $136,000
• Performance-based annual bonus of up to 15%
• Comprehensive medical, dental, and vision insurance coverage
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• 401(k) retirement plan with employer match
• Hybrid-remote flexibility with a mix of remote work, office collaboration, and onsite/client visits
• Paid holidays, vacation, sick leave, and extended leave programs
• Mental health support, employee assistance programs, and wellness resources
• Family-forming and fertility support services
• Annual professional development stipend and ongoing learning opportunities
• Financial wellness resources and additional employee support programs