Manager, Marketing Ops and Strategy – Americas

Role Overview

We are seeking a high-energy professional with exceptional organizational and communication skills who thrives in a fast-paced, high-performance, matrixed environment. This role will interact with stakeholders at all levels, from executive leadership to early-career employees, and will support Americas Marketing operations and campaign execution to drive growth in revenue, pipeline, opportunities generated, and leads captured.

What You Will Do

The ideal candidate will lead special projects and cross-functional initiatives, analyze monthly performance results, develop actionable insights and recommendations to improve business outcomes, and partner with central marketing teams to drive operational excellence and continuous improvement initiatives.

Why It Might Be a Fit

The ideal candidate does not need a traditional marketing background. Instead, we are looking for someone with experience demonstrating leadership, project execution, collaboration, and success in a dynamic, results-oriented environment.

Requirements

• 4-6 years of experience in a high-performance environment with demonstrated success in project planning and management, cross-functional coordination, initiative execution, and performance analysis
• Strong relationship-building capabilities and the ability to influence stakeholders across varying levels of seniority
• Self-motivated, proactive, and energized by driving results
• Excellent organizational skills with the ability to independently manage multiple priorities from inception through completion
• Strong analytical and decision-making skills, grounded in data, facts, and logical reasoning
• Ability to create high-quality business deliverables, including Excel workbooks, PowerPoint presentations, written communications, executive-ready reports and presentations
• Exceptional time management skills and comfort operating in a highly autonomous environment
• Strong verbal and written communication skills in English, with the ability to adapt communication style for different audiences
• Highly adaptable, able to shift priorities quickly, and comfortable managing urgent or unexpected requests
• Comfortable engaging directly with customers and field teams to understand business challenges firsthand
• Willingness to travel up to 50% and work from customer sites, JCI branch locations, or other business locations as needed

Benefits

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package including 401K, medical, dental and vision care
• On-the-job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy