Senior CRM Manager

Role Overview

As Senior CRM Manager, you will be part of the marketing team and will be the interface to our community. You will foster continuous contact, provide inspiration, and set impulses to maintain a close relationship with our customers.

What You Will Do

You will develop and continuously optimize our CRM and lifecycle strategy, build scalable customer journeys and automations, and develop new CRM initiatives to increase retention, customer lifetime value, and loyalty.

Why It Might Be a Fit

You will work closely with cross-functional teams to continuously optimize the customer experience, establish a data-driven test and experimentation culture in CRM, and think data-driven to design analyses and convert insights into business decisions and campaign optimizations.

Requirements

• You work independently, are extremely proactive, and possess the problem-solving skills to master challenges confidently.
• You think data-driven, can design analyses, and directly convert these insights into business decisions and campaign optimizations.
• You master the planning, organization, prioritization, and implementation of multiple projects simultaneously.
• You work efficiently and independently, but are also a strong team player.
• Your communication skills in German and English are excellent.
• You understand how to seamlessly communicate with other teams to optimize the CRM strategy and all marketing activities.

Benefits

• Effective work in a growing company with development opportunities
• Engaged team with talented and inspiring colleagues
• Well-organized onboarding and responsibility from the first day
• A modern workplace
• Employee discount on Juit dishes