Director, Marketing Operations

Role Overview

The role of Marketing Operations (MarOps) at Justworks involves building and running systems and capabilities that maximize Marketing’s ability to deliver against its mission. MarOps enables us to know our customers, execute the customer journey, ship great experiences, understand our performance, and safely leverage agents to scale our impact.

What You Will Do

As a Director of Marketing Operations, you’ll be responsible for the systems marketing builds and runs on, how marketing measures its impact and improves, and the safe, effective use of agents to scale all of it. You’ll do this as a functional owner working inside a matrixed operating model and in close partnership with leaders from Revenue, Product, Technology, and Data.

Why It Might Be a Fit

You’ll play a key role in accelerating the transformation of Justworks’ growth by building the next generation of our MarOps function. You’ll be joining Justworks at an inflection point in our business, where our top company objective is to change the shape of our growth by transforming how we go to market and engage customers.

Requirements

• 12+ years in marketing, business, or GTM operations functions
• Builder Mindset: AI solutions you’ve built are in production and driving business impact
• Comfort with Complexity: A track record of navigating and cutting through technical and organizational complexity to deliver outcomes
• Focus on Output: Success designing and implementing operating models that upleveled and overhauled how a function worked to deliver an outcome its previous model could not
• Craft Expertise: Technical fluency and systems expertise, including composable CDP architectures (warehouse-native, reverse-ETL), data analytics and SQL, modern marketing activation and CRM platforms, and agentic coding tools such as Claude Code, Opencode, and Codex
• Leadership: Experience hiring and growing senior individual contributors who operate as autonomous owners of their domain
• Partnership: The ability to establish strong working partnerships across business and technical functions

Benefits

• Welcoming and casual environment
• Great benefits
• Wellness program offerings
• Company retreats
• Ability to interact with and learn from leaders in the startup community

Tagged as: Data Analysis, SQL