Role Overview
We are looking for a highly analytical professional to support the Customer Experience and Digital Transformation teams by analysing data and identifying improvement opportunities across the organisation’s omnichannel operations.
What You Will Do
The role will contribute to monitoring the performance of customer and digital journeys, evaluating processes and measuring the adoption of new digital solutions.
Why It Might Be a Fit
The position combines data analysis, business intelligence and transformation project support, turning operational and customer data into actionable insights that improve customer experience, process efficiency and business outcomes.
Requirements
- 1–2 years of professional experience in a relevant role
- Strong analytical and problem-solving skills
- Experience using Excel and Power BI for reporting, analysis and data visualisation
- Ability to work in a structured and detail-oriented manner
- Understanding of customer journeys, digital products and continuous improvement principles
Benefits
- Competitive compensation and benefits package
- Opportunity to work for an award-winning company
- Opportunity to join an organisation at the forefront of international industry trends
- Professional development and learning opportunities
To apply for this job please visit jobs.workable.com.
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