Go-to-Market Consultant

GTM Consultant – GTM & Growth

At Kapture CX, we are looking for a Consultant – GTM & Growth in our Strategy & Growth team.

Who are we?

Kapture CX is a leading SaaS platform that helps enterprises automate and elevate customer experience through intelligent, AI-powered solutions. We partner with enterprises across industries to bring scalable automation and insight-driven efficiencies to their CX operations. Over a thousand clients across 18 countries have used Kapture’s products to enhance their customer experience, including Unilever, Reliance, Coca-Cola, Bigbasket, Meesho, Airtel Payments Bank, and Cathay Pacific.

Kapture delivers industry-specific solutions powered by AI, tailored workflows, and seamless automation.

Kapture CX is headquartered in Bangalore, with offices in Mumbai and Delhi/NCR in India, as well as the USA, UAE, Singapore, Philippines, and Indonesia.

What is this role all about?

This role sits at the intersection of strategy, product, and sales. You will work closely with leadership and cross-functional teams to shape global go-to-market plans, refine solution narratives, and support early-stage enterprise deals as we scale Kapture CX across international markets.

What you will do in this role:

• Help design and refine go-to-market strategies for Indian Market and customer segments
• Work closely with sales and product teams to build strong use cases, solution narratives, and demos that resonate with enterprise customers
• Support client conversations, proof-of-concepts (POCs), and early-stage deals, helping move opportunities forward
• Conduct market and competitor research that directly informs strategic and commercial decisions
• Bring structure and clarity to complex, ambiguous problems and help teams execute effectively

This is a Bangalore-based role. We work five days a week from the office, as we believe in-person interactions fuel innovation and agility.

What does success look like in this role?

You help sharpen Kapture’s global GTM motion, enable sales teams to close early-stage opportunities faster, and translate strategic ideas into tangible business outcomes.

Basic Requirements:

• 3-8 years of experience in consulting, SaaS, GTM, pre-sales, strategy, or similar roles
• Comfortable working with global customers and cross-region teams
• Clear communication, attention to detail, and ownership of work
• Deep care for quality and impact

Critical Skills:

• Analytical thinking and ability to break down complex problems into clear actions
• Translate product capabilities into compelling customer value narratives
• Structured, detail-oriented, and execution-focused
• Effective collaboration across sales, product, and leadership teams

Advantages:

• Prior exposure to enterprise SaaS, CX, CRM, or AI-led products
• Experience supporting sales cycles, POCs, or customer-facing discussions
• Work on market entry, GTM strategy, or competitive analysis projects
• Comfortable working in fast-paced, high-ownership environments

What you will gain:

• Hands-on exposure to global enterprise deals and international markets
• High ownership with real responsibility and visible business impact
• Opportunity to work closely with senior leaders and decision-makers
• Strong learning and growth potential as Kapture CX scales globally