Director of People Operations

Hybrid Full TimeCity of Kingston, New York, United StatesKate McLeod

Role Overview

The Director of People Operations will lead the People function and serve as the internal owner for a defined portfolio of corporate operations, including legal coordination, employee technology, insurance, and risk. The person will report directly to the CEO and ensure issues are investigated, coordinated, and brought forward for CEO review with clear context, options, risks, and a recommendation.

What You Will Do

The Director will own the employee lifecycle from offer through exit, manage the HRIS and employee records, run performance and compensation cycles, build manager tools for goal setting, feedback, development, performance management, and escalation, and provide first-line employee relations support.

Why It Might Be a Fit

The ideal candidate will be a practical, highly resourceful builder who can move comfortably between sensitive employee matters, manager counsel, organizational design, and detailed execution. They will have experience in people and organizational work, sound judgment in employee relations and employment compliance, and the ability to partner effectively with outside counsel and HR advisors.

Requirements

  • Eight or more years of relevant experience across People Operations, HR, organizational effectiveness, management consulting, strategy, Chief of Staff, or business operations roles
  • Meaningful hands-on work in organizational design, talent systems, performance and compensation, workforce planning, or change management
  • Experience as a hands-on leader in a lean, growing organization
  • Demonstrated sound judgment in employee relations and employment compliance
  • Ability to own unfamiliar legal, technology, insurance, and risk matters
  • Fluency with HRIS and PEO platforms, benefits administration, compensation governance, and workforce reporting
  • Strong program and project management skills
  • Clear, trusted written and verbal communication
  • Empathy and discretion paired with an operator’s precision, accountability, and willingness to own adjacent work

Benefits

  • Competitive base salary
  • Annual bonus eligibility
  • Equity participation
  • Paid time off
  • Paid sick leave
  • Company holidays
  • Comprehensive medical, dental, and vision coverage
  • 401(k) retirement plan
  • Generous product program and employee discount
  • Collaborative, supportive culture

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To apply for this job please visit job-boards.greenhouse.io.


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