Senior Manager – Customer Data Strategy & Advanced Analytics

We’re seeking a Senior Manager – Customer Data Strategy & Advanced Analytics to join our CX & Marketing organization. This role will lead the development and execution of the customer data strategy, architecture, and advanced analytics initiatives. The ideal candidate will have 7-10 years of experience in advanced analytics, data science, or related roles, with strong expertise in statistical modeling and machine learning, and the ability to translate complex analytics into business impact.

Requirements

• 7-10 years of experience in advanced analytics, data science, or related roles
• Strong expertise in statistical modeling and machine learning (Python, R, Spark, Snowpark)
• Proven experience designing and deploying enterprise-scale data and analytics solutions
• Experience operationalizing models in CRM, marketing automation, or personalization platforms
• Expertise with cloud data platforms (e.g., Snowflake, AWS, Azure)
• Experience with Generative AI and LLMs
• Strong communication and leadership skills with a track record of driving measurable business outcomes

Benefits

• Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions
• Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents
• Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events
• Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare