Inside Sales Specialist

Role Overview

This role is for an Inside Sales Specialist to guide customers in-store, by phone, email, text, and chat, and to recommend solutions that fit their needs. The position is full-time and located in Springfield, OH. The ideal candidate will have a background in music and be able to learn product details and apply them confidently.

What You Will Do

The Inside Sales Specialist will guide customers, ask good questions, listen carefully, and follow up consistently until the customer is fully taken care of. They will also create reviews, referrals, and repeat customers through great service.

Why It Might Be a Fit

This role is a good fit for someone who wants to grow their skills, be trusted by customers, and own their results. The ideal candidate will be comfortable using CRM and software tools, have reliable attendance and punctuality, and be willing to be paid partly on performance.

Requirements

• Background in music (band, orchestra, private study, or equivalent experience)
• Comfort standing and staying active most of the day
• Ability to learn product details and apply them confidently
• Comfort using CRM and software tools (G Suite, ActiveCampaign, Podium, Freshdesk)
• Reliable attendance and punctuality
• Willingness to be paid partly on performance

Benefits

• Long-term disability
• Short-term disability
• Life Insurance
• Simple IRA matching
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance
• Training & development